Of course! You can feel free to call or email us at help@pawhills.com and concierge@pawhills.com anytime to inquire about your pet’s well-being during their stay. Additionally, if you’d like to stay visually connected with your furry loved one, you can add “Photo Updates” under “Special Services” when creating your reservation in our Customer Portal. If you would like to add the photo updates after the reservation has been completed, please email us and we can add them for you. This way, you’ll receive photo updates of your pet, keeping you closely connected with their experience at Paw Hills Luxury Pet Hotel and Spa. We’re here to provide you with peace of mind and keep you updated on your pet’s happiness and comfort.