How to: Fill Out the Gingr PreCheck Form From the Portal
Step 1: Log in to the Customer Portal. You can do this by clicking the link from the Gingr PreCheck email or SMS message that was sent, logging into the Pet Parent Mobile App, or by logging in through a browser. If you choose to log in to the portal via the Pet Parent Mobile App or through a browser, click on the Gingr PreCheck form notification from the Customer Portal Notification Center on the dashboard. If you clicked the link directly from the Gingr PreCheck email or SMS message sent from the facility, this will direct you straight to the associated Gingr PreCheck form.
Step 2: Click the “Start Gingr PreCheck” button.
Step 3: Fill out all required information. The Gingr PreCheck form is split into sections for owner information, the pet’s information, and the booking information. All required fields will have a red asterisk by the title of the field. When you fill out a section, there will be a “next section” button at the bottom of the screen.
Step 4: Once all of the Gingr PreCheck information is filled out, you will receive a green success message and the page will give you check-in instructions. When you arrive on your scheduled start date, click the “I’M HERE” button at the bottom of the last page of the Gingr PreCheck form. This will notify the facility of your arrival.